Communication for emergency situations

Emergency services such as police, fire brigades, rescue services, and authorities in general are confronted with complex situations in their daily work at any time. In addition to the operational management of fires, damage incidents, medical emergencies, and securing operational sites, there is a legitimate public interest in information. At the same time, the expectations for transparent and reliable communication from organizations are increasing.

The compact guide "Crisis Communication" by Philipp Cachée provides practical insights into how professional press and public relations work can be organized and implemented in operational situations. Focus areas of the book include:

• Press freedom and its limits
• Dealing with the media from the authorities’ perspective
• Collaboration with authorities from the media’s perspective
• Checklists for the practical collaboration between emergency services and journalists
• Strategies for dealing with fake news during operational situations
• Protection of the personal rights of emergency personnel
• Handling sensitive information

A supplementary resource, a guide to crisis communication (BMI), is available for download. The content focuses on clear processes, coordinated core messages, and reliable procedures for collaboration with the media, even under dynamic conditions.

Philipp Cachée studied business management (MBA) and psychosocial and socio-economic crisis and disaster management and has many years of experience in civil protection. His expertise and practical experience contribute to the further development of strategies and structures for modern civil protection at an international level. He also shares his knowledge as a long-time lecturer at the University of Business and Law Berlin in the field of police and security management.

Crisis Communication. Press Work in Operational Situations. Challenges with Responsibility, by Philipp Cachée | SPARTANAT Black Book 20 | 144 pages, Euro 15.90 | HERE in the SPARTANAT SHOP.